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Products

Because of their unique character, all products carrying the ‘Handmade in the UK’ stamp may be subject to small variations in colour and size from the images on the website; if in any doubt please don’t hesitate to contact me prior to ordering.

Placing an order
Simply place orders on line from this website by selecting products for the shopping basket. Alternatively I’ll be pleased to take an order by telephone between 9:00 am and 5:00 pm on weekdays. Call 01794 323020 or +44(0)1794 323020 from outside the UK and please have your credit cards details to hand. My apologies if there isn’t always someone available to take your order, but please leave your name and telephone number and I will call you back.

Payment

All prices and payments are in pounds sterling and include VAT where applicable.The following credit and debit cards are accepted: MasterCard, Maestro (Domestic), Maestro International (only with SecureCode), Visa, Visa Debit, Visa Electron Solo and JCB.

For telephone orders
I accept these credit and debit cards or sterling cheques but unfortunately, if payment is by cheque, orders cannot be despatched until the cheque has cleared.

Regretfully payment by cheque will not be possible. All payments details are encrypted and secured by using a leading Payments Service Provider (protx), consequently for internet transactions none of your card details are held by me or on my website. Confirmation For internet orders you will receive a confirmation e-mail prior to despatch and an invoice with the order.

For telephone orders I will enclose an invoice and card receipt with the order.

Delivery

If in stock, you should receive your order within 10 working days; for out of stock products you should receive your order within 10 working days of stock becoming available.

If you need your order urgently please contact me before placing the order and I may be able to quote for a faster delivery. For bespoke, hand made items please see the individual products for details of lead times. Help